Procurement complaints

We take complaints and feedback seriously.

If you would like to lodge a concern or complaint relating to a UQ procurement activity, email the Enterprise Procurement team at procurement@uq.edu.au.

Your complaint will be assessed to determine potential options to resolve it.

We will contact you to:

• acknowledge receipt of your complaint
• obtain additional information which may help in resolving the issue
• advise if your complaint requires escalation to another area of UQ.

If you would like to receive an update about an existing complaint, email the Enterprise Procurement team at procurement@uq.edu.au.