Delivering exceptional professional services

The Chief Operating Officer (COO) plans and manages professional services at UQ, overseeing a broad portfolio of operational areas that are responsible for the delivery of these services.

The COO's leadership team is focused on developing and managing quality HR, Finance, Marketing and Communication, Technology, Infrastructure and Corporate functions.

Our operational areas work collaboratively to simplify administrative processes, and enhance services and facilities within a sustainable budget, while focusing on the safety and wellness of our people.

This One UQ approach helps to create and maintain an inclusive and supportive university community within world-class facilities.

ITS provides services to 52,000 students

Our HR team supports over 6500 full-time staff

Property and Facilities looks after 1670 hectares

M&C supports engagement with a range of internal and external stakeholders.

Finance manages a budget of over $2 billion

Operational areas

Operational areas in the COO portfolio are committed to providing
excellent professional services to colleagues on and off campus

Learn more about our operational areas

Discover some of the things we're working on to improve UQ

Building projects

Property and Facilities is working on projects designed to improve our University, with a new master plan, facilities to enhance the student experience, and environmentally sustainable campuses.

Discover how our campuses are improving

Information Technology

ITS is working on projects to deliver improved services for students, staff and wider community. We want to make it easier to study, and update our systems to improve the daily running of UQ.

Find out more about our ITS projects

Human Resources

The HR program of systems and service innovation is designed to make processes better for University staff, and to improve efficiency and responsiveness.

Learn more about our HR projects


Finance has several strategic initiatives underway to continue to streamline, standardise and improve our processes.

Find out more about our finance projects

Marketing and Communication

M&C provides leadership and expertise in strategic marketing, communication and branding to position the University as a world-class, research-intensive university.

Find out more about M&C