Contact the Finance and Business Services Division
The Finance and Business Services (FBS) Division forms part of the Chief Operating Officer’s portfolio. We help secure the University’s financial future through expert advice, systems and support.
Finance Leadership Team
Gail Jukes
Chief Financial Officer
Finance and Business Services
cfo@uq.edu.au
Matthew Toomey
Director, Corporate Finance
Finance and Business Services
m.toomey1@uq.edu.au
Simon Thomas
Director, Finance Client Partnering
Finance and Business Services
s.thomas5@uq.edu.au
Bharat Raniga
Director, Central Financial Client Partnering
Finance and Business Services
b.raniga@uq.edu.au
Louise Hope
Associate Director, Procurement and Payment Services
Finance and Business Services
louise.hope@uq.edu.au
David Dellit
Associate Director, Financial Planning and Analysis
Finance and Business Services
d.dellit@uq.edu.au
Angela Lawton
Associate Director, Finance Systems, Strategy and Governance
Finance and Business Services
a.lawton@uq.edu.au
Cherie McGuire
Project Manager
Finance and Business Services
cherie.mcguire@uq.edu.au
Finance Managers for the Professional Services teams
Alana Clayton
Finance Manager
Business Economics and Law (BEL)
a.clayton@uq.edu.au
Melky Nainggolan
Finance Manager
Chief Operating Officer (COO) portfolios
m.nainggolan@uq.edu.au
Timothy Robinson
Finance Manager
Deputy Vice-Chancellor (DVC) portfolios
t.robinson1@uq.edu.au
Elma Spooner-Marurai
Finance Manager
Engineering, Architecture and Information Technology (EAIT)
e.spoonermarurai@uq.edu.au
Jurgens Liebenberg
Finance Manager
Health and Behavioural Sciences (HABS)
jurgens.liebenberg@uq.edu.au
Alana Clayton
Finance Manager
Humanities and Social Sciences (HASS)
a.clayton@uq.edu.au
Riaan Retief
Finance Manager
Institutes
r.retief@uq.edu.au
Phil Carter
Finance Manager
Faculty of Medicine
p.carter@uq.edu.au
Toni Hammond
Finance Manager
Faculty of Science
t.hammond1@uq.edu.au
Collections and Receivables
The Collections and Receivables (C&R) group is responsible for the transactional and operational aspects of UQ’s income, banking and receipting.
Accounts Receivable team
- Customer ledger credit control and bad debt recovery
- UniFi customer creation and maintenance
- Customer billing experts
UniFi Customer Account enquiries
SI-net Customer Account, Student Sponsor, or Third Party enquiries
sponsorfinancials@fbs.uq.edu.au
Cash Allocation team
- Business owners of Xetta, formerly known as OneStopSecure (OSS)
- Cashiering support, training and advice
- Banking, Payment and Merchant set-up and support
- Payment allocation and receipting (OSS, UniFi and SI-net)
- Payment channel offerings and advice
Payment, banking, or receipting enquiries
Contract and Grants Accounting
Contract and Grants Accounting is responsible for:
- preparation of certified financial statements and acquittals for research projects and any non-research external contract and grant funding
- billing and receipt of grant income
- refunds of unexpended research grant and the transfer of research grant income to other institutions
- Higher Education Research Data Collection (HERDC)
- research infrastructure funding
- corpus (investment) donation and bequest funding
- ensuring financial reporting is accurate and compliant with grantor contractual requirements and accounting standards.
Financial Planning and Analysis
Financial Planning and Analysis (FPA) is responsible for:
- reporting, budgeting and forecasting processes for the University
- Asset Management Plan (AMP) and strategic funding/funding in arrears (FIA) support to the University financial community
- maintaining the general ledger and chart of accounts.
Payment Services
The Payment Services section is responsible for:
- payment of domestic and overseas creditor invoices
- processing credit and adjustment notes
- actioning returned and failed payments
- processing reimbursement claims (other than salary payments)
- maintaining supplier account details
- administering corporate cards
- advising staff on allowance entitlements
- overseeing other payment processing, including refunds and homestay payments
- training and assisting unit finance officers.
Processing and Supplier Management
Expense Management and Payments
Procurement
The Procurement team can help with:
- advice: strategic and operational procurement planning and delivery
- reviewing procurement plans
- compiling tender documentation
- managing communications with offerors
- QTenders submissions
- drafting contractual agreements
- assistance in contract management
- procurement training.
Procurement
UQeMarket
- UQeMarket system administration and escalation point for overall marketplace platform and supplier performance.
Supplier administration
- UniFi onboarding of new suppliers and amendment of existing suppliers.
- CRM queue: Finance - UniFi Supplier Administration
Purchase order maintenance
- UniFi Purchase order maintenance including re-opening or re-dispatching purchase orders, closing receipts (for standing orders), and re-opening receipts.
- CRM queue: Finance - Client Support Services
Professional Services teams
We service 9 areas across UQ:
- Business, Economics and Law (BEL)
- Chief Operating Officer (COO) portfolios
- Deputy Vice-Chancellor (DVC) portfolios
- Engineering, Architecture and Information Technology (EAIT)
- Health and Behavioural Sciences (HABS)
- Humanities and Social Sciences (HASS)
- Institutes
- Medicine
- Science.