Contact the Finance and Business Services Division
The Finance and Business Services (FBS) Division forms part of the Chief Operating Officer’s portfolio. We help secure the University’s financial future through expert advice, systems and support.
Accounts Payable
The Accounts Payable section is responsible for:
- payment of domestic and overseas creditor invoices
- processing credit and adjustment notes
- actioning returned and failed payments
- processing reimbursement claims (other than salary payments)
- maintaining supplier account details
- administering corporate cards
- advising staff on allowance entitlements
- overseeing other payment processing, including refunds and homestay payments
- training and assisting unit finance officers.
Accounts Payable
Expense Management
Collections and Receivables
The Collections and Receivables (C&R) group is responsible for the transactional and operational aspects of UQ’s income, banking and receipting.
Accounts Receivable team
- Customer ledger credit control and bad debt recovery
- UniFi customer creation and maintenance
- Customer billing experts
- Specialists of refund requests
UniFi Customer Account enquiries
SI-net Customer Account, Student Sponsor, or Third Party enquiries
sponsorfinancials@fbs.uq.edu.au
Cash Allocation team
- Business owners of One Stop Support (OSS)
- Cashiering support, training and advice
- Banking, Payment and Merchant set-up and support
- Payment allocation and receipting (OSS, UniFi and SI-net)
- Payment channel offerings and advice
Payment, banking, or receipting enquiries
Contract and Grants Accounting
Contract and Grants Accounting is responsible for:
- preparation of certified financial statements and acquittals for research projects and any non-research external contract and grant funding
- billing and receipt of grant income
- refunds of unexpended research grant and the transfer of research grant income to other institutions
- Higher Education Research Data Collection (HERDC)
- research infrastructure funding
- corpus (investment) donation and bequest funding
- ensuring financial reporting is accurate and compliant with grantor contractual requirements and accounting standards.
Financial Planning and Analysis
Financial Planning and Analysis (FPA) is responsible for:
- reporting, budgeting and forecasting processes for the University
- Asset Management Plan (AMP) and strategic funding/funding in arrears (FIA) support to the University financial community
- maintaining the general ledger and chart of accounts.