IT Portfolio Management Office Services
The IT Portfolio Management Offices support the virtual portfolio, which consists of prioritised IT projects carefully selected to achieve the University’s strategic objectives, through the progression of well-considered, well-planned projects, while supporting and improving project management activities to ensure successful delivery.
We have developed a suite of practical service offerings to distribute the most impact in successful project delivery.
We strive to deliver scalable and flexible support services throughout the project lifecycle - from concept and approval gateways to closure.
Our focus lies in providing mature project processes, governance, documentation and templates. Additionally, we consistently analyse portfolio performance to uncover avenues for ongoing improvement.
Discover how we deliver on these objectives and how you can stay connected with the team.
Standardise project initiation
We provide detailed early-stage engagement and advice regarding due diligence and concept development. We ensure project objectives and scope definitions are established early in the project to align project activities to UQ strategy.
Facilitate stakeholder engagement
We assist the project delivery team members to ensure project stakeholders are informed and engaged effectively. With change management principles underpinning all engagement we ensure support provided is useful and effective.
Increase data and reporting quality
We use available data and increase data quality to create project and portfolio reporting that is relevant, accurate and timely
Support improvements at project and portfolio levels
We ensure project risks, benefits and lessons learned are identified, managed and reported. We facilitate engagement of the right people at the right time within projects.
The IT PMO can provide the following services to standardise and facilitate project submissions at various stages of project lifecycle.
Structured guidance and practical support
We develop and maintain a suite of project management templates for Virtual Portfolio (IT) projects, including business case, variation request and project closure templates to enhance consistency across the portfolio.
Advisory services
We assist you by providing budget support and advice on contingency planning and quality assurance.
Project Submissions
We guide projects navigating through key stage gates including IT PAB and assist project team members in improving submission quality
IT PMO can provide any of the following Organizational Change Management Services across the virtual portfolio to enhance delivery of individual projects.
Change Analysis
We can assist with analysing the size of change and required change resourcing for your business case.
Workshop planning and facilitation
We plan and facilitate a variety of workshops including scoping, success, strategy, kick off and lessons learned.
Advice, guidance and, support
We support your project through access to change advice at every stage of the project.
Support Stakeholder Analysis
We assist stakeholders with analysis and impact assessments.
Change Management Planning
We support the planning process by reviewing artefacts and providing feedback.
Success Planning
We plan and facilitate a variety of workshops including scoping, success, strategy, kick off and lessons learned.
Recruitment
We assist projects to engage Change management specialists with recruitment participation.
Provide business analysis consulting services across the virtual portfolio to enhance successful delivery of individual projects.
Facilitate conversations with UQ Stakeholders
We assist project teams by providing advice on who to contact and where to get information.
Support Documentation Creation Process
We contribute to the development of project documents and can review project artefacts.
Coordinate BA CoP
We support the BA Community by facilitating collaboration and providing consistent governance.
Workshop, Planning and Facilitation
We assist project teams by providing advice and planning and facilitating a variety of workshops.
BA Inductions
We facilitate the integration of new BAs starting at UQ.
Develop Templates
We provide mature documentation and templates for various stages of the project.
Carissa Reck
Senior Manager, IT PMO
(Portfolio Management Office)
Information Technology Services
ProTRAC is UQ's Project Portfolio Management System and is owned and maintained by the PGO.
The Project Governance Office (PGO) is responsible for maintaining UQ's central database of relevant and reliable information for all project proposals, business cases, projects, programs and oversight of the overall UQ-wide project portfolio.
For more information on ProTRAC access, support and training guides visit the ProTRAC page on the PGO website.