The Enterprise Applications Strategic Enhancements (EASE) Program is a collection of projects aiming to simplify UQ enterprise system platforms, reduce operating costs, support automation and data availability.

Objectives

The program aims to:

  • Improve student self-service options including mobile readiness and class sign-on.
  • Improve stability and maintenance of student financial information in SI-net.
  • Further integrate SI-net into my.UQ.
  • Enable SI-net grade upload to Learn.UQ (Blackboard).
  • Improve student communication generated in SI-net.
  • Review and improve the Graduation module.
  • Improve and enhance the Online Applications (OLA) system.
  • Build capability to store the international entry requirements required to support admissions transparency and international admissions processes.

Benefits to UQ

The EASE program will provide:

  • simplified platforms and system architecture,
  • reduced operating costs,
  • improved services for students and prospective students,
  • support for automation through improved integration and out-of-the-box functionality, and
  • improved data to support informed decision-making.

EASE will also help the University to prepare for an eventual transition to a Software as a Service distribution model.

View the EASE program on a page (PDF, 183 KB).

Timeline

EASE program initiatives will continue to be rolled out throughout 2019.

The following projects are underway:

Class allocation

  • Replace SI-net class sign-on with a third party solution from JDR called Allocate+.
  • Implement a preference based class selection model for students.
  • Allocate+ will have improved scalability and richer functionality with a scheduled product road-map in place.
  • Overall reduction in managing student enquiries relating to sign-on by allowing students to self-serve.
  • Replacement of UQ Timetable Planner app with a UQ Public Timetable. 
  • Reduced cost of SI-net support and maintenance due to removal of a large customisation, as well as user load.
  • Scheduled for go-live Summer Semester 2019.

Graduations review

  • UQ Graduations processes are cumbersome and built around extensive UQ-specific SI-net customisation.
  • UQ customisation has not been reviewed since initial implementation of the graduations module.
  • Benefits to UQ delivered via this project include:
    • Retirement of outdated UQ-specific customisation and replacement with delivered, vendor-supported technologies.
    • Improved functionality in SI-net that supports a less resource-intensive graduations processes.
    • Improved consistency in the delivery of graduations across all cohorts of students.
    • Remove coupling of ceremonies with conferral to support more a flexible academic calendar in the future.
    • Improved student experience.
    • Streamlined processes reducing time, cost and errors requiring rework.

Program information

  • Support the new DVCA project initiative to redesign the program architecture and help UQ build and administer flexible programs to fit in with the Student Strategy.
  • Enhancements to SI-net to:
    • Enable the recording of information needed to improve the quality of information presented on the Future Students website.
    • Improve the ability to assess international applications from entry requirements maintained in a single location.
  • Improve the visibility of the entry requirements to future students.
  • Develop an assessing assistant to remove the need for an externally maintained access database to collate relevant data.
  • Capability to manage, use and communicate entry requirements to deliver improved applicant experience and streamlined processes, reducing time and effort in assessing applications.

Admissions

  • Machine learning model proof of concept to assist in the prioritisation of international applications.
  • Online Application (OLA) dashboard offering consolidated application information for streamlined international application assessing.
  • Improve OLA platform stability and decrease processing time.
  • Hardware upgraded.
  • Aim to improve the UQ Admissions Platform by providing the following benefits:
    • Increase conversion of applicants to students within a shorter period of time.
    • Decrease administrative burden in the processing of applications.
    • Improve the student experience in applying for study at UQ.
    • Increase the quality of students matriculated into programs.
    • Reduce ongoing maintenance overheads of the platform.

Component marks

  • Implementation of a direct grade upload interface from Grade Centre to SI-net, removing the requirement for manual intervention of CSV files. 
  • Benefits can now be achieved by any school who currently uses Grade Centre to store the final grades. 
  • Assess the issues and constraints of Grade Centre due to functionality not meeting the school requirements for grade component assessments.

Other initiatives

  • Improve the PeopleSoft Platform creating:
    • consistent environments,
    • automated environment builds,
    • automated environment refreshes,
    • version control for configuration management, and
    • file system redesign.
  • Keeping SI-net current by applying the latest patch set for Campus Solutions will allow UQ to leverage new tools including Oracle Cloud, and ensure that the latest legislative changes are delivered by the vendor, rather than being UQ customisation. This project includes the migration of SI-net to the new data centre (NGDC) that provides increased security and improved general infrastructure resilience. Generally patching should be a BAU activity, however, it is being delivered in project mode given the additional complexity of the infrastructure migration. Patching of PeopleTools to version 8.56.14 is also included. SI-net is currently running on Campus Solutions 9.2 PUM image 7. This project will take it to PUM image 12.

Program Team

Name Role
Vivienne Counter Program Manager
Lisa Brockbank Stakeholder Engagement Coordinator
Robert Bryde PeopleSoft Technical Lead
Jay Taylor EASE Test Manager
Shaun Clark PeopleSoft Functional Analyst
Lavanya Sodum PeopleSoft Technical Analyst
Ryan Villiers Business Analyst/Scrum Master
Sam Silva PeopleSoft Technical Analyst
Rachel Lloyd SME Timetabling
Greg Milne Allocate+ Project Manager
Nathaniel Cummins Project Officer
Bryan Choo PeopleSoft Functional Lead
Madeleine Fisher PeopleSoft Functional Analyst
Michael Nitschke PeopleSoft Technical Analyst
Cheryl Clifford PeopleSoft Functional Lead
Gillian Fulton PeopleSoft Functional Analyst
Jodie Moore PeopleSoft Technical Analyst

EASE Steering Committee

Name Position
Mark Erickson Academic Registrar
Rowan Salt Deputy Director, IT Applications Delivery and Support
Helen Morahan Deputy Director, Academic Services
Sue Chapple Senior Manager, Academic Projects
Julie Waldron Senior Manager, Student and Academic Administration, Faculty of Health and Behavioural Sciences
Karen Wheeler Associate Director, FBS Operations
Alison Jenkins Director, International Marketing Recruitment and Admissions