Information Technology Strategy | 2017-2020

Information Technology has a direct influence in supporting UQ's strategic mission to enhance the student experience, create game-changing graduates and provide significant solutions to global challenges and opportunities through partnered innovation.

These are key areas of focus in the Information Technology Strategy, which outlines how we aim to support UQ's mission by improving the digital environment. 

We are creating a distinct, premium learning experience where technology augments high value physical experiences. This is achieved through technology-enabled campuses, face-to-face active learning and world-leading expertise. 

Our vision to support change

Supporting UQ's Strategic Plan and Student Strategy plays a key role in Information Technology's strategic vision, mission and principles.

We are dedicated to improving the learning experience through technology that allows greater flexibility, dynamic people and partnerships, and an integrated learning environment.

Read more about our strategic vision

Blackboard log-ins
each day

lectures recorded
each year

automated business transactions
each quarter

data stored in UQ Research Data Manager

Responsive technology goals

Information Technology must be responsive to the developing needs and priorities of the University.

Three goals form the basis of the Information Technology Strategy and will lead to the achievement of our vision. The priorities under each goal will evolve and adapt as the University’s priorities change. These goals, in contrast, will remain constant into the foreseeable future.

Success measures

Our success will be measured by the ability for UQ to deliver on its mission. The following simple measures will gauge the overall success of Information Technology and its impact for our institution:

  • decrease spend on IT operations as a per cent of UQ revenue
  • increase in staff satisfaction with their IT services
  • increase in student satisfaction with their IT services
  • increase in the number of fully-automated administrative and student-facing processes.

Specific objectives against these measures and for our Information Technology initiatives will be developed and maintained throughout the life of the Information Technology Strategy.

The Cyber Security Strategy goes hand-in-hand with the Information Technology Strategy in support of UQ's mission.

Read the strategy

It is critical that the diverse and often complex requirements of our University underpin our plans for leveraging technology to enable its strategic ambitions.

Our planning approach has been collaborative, developing a principle-based strategy that incorporates staged commitments to delivering on the University’s mission.

Rob Moffatt, Chief Information Officer

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